FAQ
Things You Might Be Wondering
Tips for Building a Bookmark
You can build your own custom bookmark on our "Bookmark Charm Bar" page. I recommend choosing 5 charms, it looks the most evenly spaced out on our chains without looking too sparse or too crowded.
If aesthetics matter most, I am personally a fan of color coordinating with your bookmark theme. For example if your bookmark has a lot of pink and only a little bit of green, I think it always looks nice to add a pop of green with the charms to tie the colors together along. You could also do this by adding a green ribbon or tassel!
If personalization matters most, just choose 5 charms that mean something to you or that you just love!! Not everything has to coordinate, the bookmarks always end up looking so cute regardless!
Will you Build my Bookmark for me?
Yes!! We absolutely love having creative freedom to build a bookmark that we think you will love!
If you want us to completely choose everything for you the "Surprise Me Bookmark" option is for you! You can leave us notes on there to let us know a little more about you (fav color, hobbies, things to read, etc.) so we can make something you will love!
If you want to pick out your own bookmark but let us choose the charms/ribbon there is a "choose for me" option under each charm selection that you can pick and we will make the selection for you! <3
When will my Order Ship?
We are always working to get orders out as quickly as possible! If you order a custom bookmark it may take slightly longer since each piece is made-to-order! Our goal is to ship out every order within 5 business days! Please account for shipping times which will vary based on your chosen rate.
Can I Return or Exchange my Items?
Custom pieces are not eligible for returns or cancellations once it has been processed. All other items will be considered on a case by case basis. Shipping costs for returned or exchanged items may be the responsibility of the customer. If you have any issues with your order I will always do my very best to resolve them!
How can I Book the Bookmark Charm Bar for an Event?
On our main menu we have a "Book Event" page. There you can find a Google Form to fill out. Once I receive that I will reach out to your listed preferred method of communication within 1-3 business days!
What are your Private Event Rates?
This varies based on how far away the venue is (I am local to the Dayton, OH area), how many people will be participating, and how many hours you want us to be there! I charge a travel fee, set up fee, and my bookmarks are priced at my normal rate for each one purchased during the event.
I do my best to be fair in my pricing. Every quote will be different based on a variety of factors. Here is an example of a quote from a private event that took place this year to give a rough idea of what it might look like:
Travel Fee for traveling 140 miles round trip $75
Set-up fee for 1.5 hours with 10 people in attendance $80
Plus the cost of each bookmark purchased (can be purchased individually at time of creation or invoiced after the event)